Live updates
The dashboard stays in sync without a full refresh.
When a teammate (or an MCP agent) changes a ticket, status, comment, or related data, the team dashboard updates live over a Server-Sent Events stream.
What you notice
- Board cards move or update without reloading the page
- Open ticket detail picks up new comments and field changes
- Agent actions appear for everyone with access, not only the agent’s session
What you do not configure
There is no “enable live updates” toggle for staff. It is part of the product stack. If updates stall, refresh the page and check network connectivity to the API.
Related
- MCP for agents (agent writes also announce live changes)
- Tickets board